Returns & Exchanges
Everything you need to know about returns and exchanges.
Our Return Policy
We accept returns and exchanges on full-price items for store credit only within 14 days of purchase.
Store credit is valid for 30 days from the date it's issued. We do not offer refunds.
International orders are final sale and not eligible for return or exchange.
Items must be:
- Unworn
- In original condition
- With tags attached
The following items are final sale and cannot be returned or exchanged:
Swimwear, intimates, shoes, sunglasses, gift cards, surf-skates, and all sale and discounted items (including promotional purchases).
Return shipping is not covered unless otherwise noted.
If your order is eligible for return or exchange:
Email us at hello@endlesswavesnj.com with:
- Your name
- Your order number
- Whether you’d like store credit or an exchange
We’ll respond within 48–72 hours (Monday–Friday) with next steps.
Once confirmed, we’ll send you a prepaid return label.
Labels must be used within 1 week, unless otherwise arranged.
Repack your item(s) in original condition with all tags attached.
Include your name and order number inside the package, and use the return label provided.
Once we receive and inspect your return, we’ll email your store credit (valid for 30 days) or ship your requested exchange. You’ll get a confirmation email once it's processed.
Return FAQs
Quick answers to the return questions we get the most.
Can I cancel or change my order?
Orders begin processing immediately and cannot be modified or canceled once placed.
Can I get a refund?
We don’t offer refunds.
Full-price returns are issued as store credit, valid for 30 days from the date processed.
Sale and discounted items are final sale and not eligible for return, exchange, or store credit.
Can I exchange for something else?
Full-price items may be exchanged within 14 days of purchase, based on availability.
Sale and discounted items are final sale and not eligible for return, exchange, or store credit.
How do I start a return or exchange?
Email hello@endlesswavesnj.com with:
- Your name
- Your order number
- If you'd like store credit or an exchange
What if something happens to my item after I wear it?
While we stand behind the quality of everything we carry, we’re not able to accept returns for items that have been worn, used, or damaged after purchase.
Do you cover return shipping?
Return shipping is not covered unless otherwise noted.
Can I return a Sale item?
All sale and discounted items are Final Sale and cannot be returned or exchanged.
