Returns & Exchanges

Need to start a return or exchange? Here’s everything you need to know.

Our Return Policy

We accept returns and exchanges for store credit only within 14 days of purchase.
Store credit is valid for 30 days from the date it’s issued.
We do not offer refunds.
International orders are final sale and not eligible for return or exchange.

Items must be:

  • Unworn
  • In original condition
  • With tags attached

Final sale items cannot be returned or exchanged.
Return shipping is not covered unless otherwise noted.

Step 1

Email us at hello@endlesswavesnj.com with:

  • Your name
  • Your order number
  • Whether you’d like store credit or an exchange

We’ll respond within 48–72 hours (Monday–Friday) with next steps.

Step 2

Once confirmed, we’ll send you a prepaid return label.
Labels must be used within 1 week, unless otherwise arranged.

Step 3

Repack your item(s) in original condition with all tags attached.
Include your name and order number inside the package, and use the return label provided.

Step 4

Once we receive and inspect your return, we’ll email your store credit (valid for 30 days) or ship your requested exchange. You’ll get a confirmation email once it's processed.

Return FAQs

Quick answers to the return questions we get the most.

Can I get a refund?

We don’t offer refunds. All returns are issued as store credit, valid for 30 days from the date it’s processed. If you're having trouble choosing something else, we’re always happy to help you find something you’ll love.

Can I exchange for something else?

Of course! Whether you want the same item in a different size, a new color, or something totally different, include the details when you email us.

How do I start a return or exchange?

Just email hello@endlesswavesnj.com with:

  • Your name
  • Your order number
  • Whether you'd like store credit or an exchange
What if something happens to my item after I wear it?

While we stand behind the quality of everything we carry, we’re not able to accept returns for items that have been worn, used, or damaged after purchase.

Do you cover return shipping?

Return shipping is not covered unless otherwise noted.

Can I return a Sale item?

All sale items are final sale and cannot be returned or exchanged.